Imagine you decide to run a marathon, but you’ve never jogged more than a mile. If you start training by sprinting ten miles on day one, you’ll likely get injured and give up. Improving how a business manages its processes is no different — you need to know your starting point before you can pick the right training plan. This chapter gives you a simple, practical way to assess that starting point, so you can grow your BPM capabilities at a pace that actually works.