COURSE·IS2008

Business Process Management

Information Systems & Technology

24 Chapters

Offered in

Information SystemsIS2008coreAll streams

Chapters

Ch 1FREE

Introduction to Business Process Management

12 min

Ch 2FREE

Strategic Process Alignment

12 min

Ch 3

Process Governance Structures

15 min

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Ch 4

Process Ownership and Accountability

14 min

Ch 5

Process Architecture and Asset Management

15 min

Ch 6

Process Discovery and Modeling

18 min

Ch 7

Process Analysis and Root-Cause Diagnosis

17 min

Ch 8

Process Measurement and Baseline Metrics

13 min

Ch 9

Customer-Centric Process Design

14 min

Ch 10

Employee-Centric Process Design

10 min

Ch 11

Process Innovation and Redesign

13 min

Ch 12

Lean and Six Sigma in Process Improvement

13 min

Ch 13

Process Automation and BPMS Technology

15 min

Ch 14

Robotic Process Automation (RPA)

13 min

Ch 15

Business Rules and Decision Automation

11 min

Ch 16

Process Simulation and Validation

16 min

Ch 17

BPM Implementation Framework

12 min

Ch 18

Organizational Change Management

13 min

Ch 19

Building a Process-Centric Culture

12 min

Ch 20

People Capability and Skills Development

14 min

Ch 21

Process Performance Management

17 min

Ch 22

BPM Maturity Assessment

12 min

Ch 23

BPM Centers of Excellence and Operating Models

13 min

Ch 24

Sustaining Process Excellence

14 min